Shipping Information

All orders are shipped directly from our Florida headquarters. Our dedicated team personally handles every aspect of your order, from processing to shipping to customer care. We take immense pride in ensuring each order is processed and packed with care and love.

Yes, we offer free shipping within the United States on orders that meet a minimum purchase requirement year-round. Occasionally, we also have promotions that include free shipping on all orders.

For orders that do not qualify for free shipping, we offer flat shipping fees within the United States, regardless of order weight or size:

Please allow an additional 24-48 hours for order processing, excluding weekends. Express orders are processed first, and we strive to ship them within 24 hours whenever possible.

For our authorized Reseller Accounts purchasing Wholesale and professionla size products, we offer flat shipping fees within the United States, regardless of order weight or size:

We ship to all countries within North A,merica, the Carribean and Bermuda with a flat shipping rate. Please contact our team at info@elemental.us to verify if we can ship to your country. Taxes and duties are the responsibility of the recipient.

Antigua & Barbuda, Barbados, Bermuda, Dominica, Jamaica, St Kitts & Nevis, British Virgin Islands, Caribbean Netherlands, Bahamas, Belize, Guadeloupe, St Martin, Cayman Islands, Dominican Republic, Martinique, St Barthelemey, St Vincent & Grenadines, Trinidad & Tobago, US Outlying Islands

Possibly. While we comply with international shipping laws and strive to minimize additional charges, they may still occur. Our team cannot reverse these charges.

The recipient is responsible for any additional taxes and duties before collecting their package.

Orders are shipped within 1-2 business days (Monday-Friday 9am - 6pm EST) from our Florida headquarters. During peak times or holidays, this processing time may be extended.  lease allow up to 2 days for processing plus transit time from Florida to your location. If your order hasn't arrived within 7 business days, please contact us. Extra time may be needed during December due to holiday shipping delays.

Check your email confirmation for your order tracking number. If you didn't receive a confirmation email, please check your spam/junk messages. We can resend the confirmation email if necessary. You can contact us by email at info@elementalherbology.us or by phone at 813.605.2010 (Monday – Friday, 9 am - 7 pm EST). For the fastest response, please provide your name, order number, date of order, and contact information.

We want you to have the best experience possible and will do everything we can to make your day. Our small but mighty team is here to help and will accommodate any reasonable request within our power.